Frequently Asked Questions
Everything you need to know about your next style update.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout for those who need their fix faster.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 7 business days of receipt.
How do I find my correct size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, THE FIX ships to over 50 countries worldwide. International shipping rates and delivery times vary by location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.